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Hospitality Mavericks™ Podcast Show

All Episodes

May 20, 2021

#107 Marco Reick, Director of People & Talent at QOOT Co, on Fixing t…

It has been just over a year since Marco Reick joined the show to discuss company values during a crisis. A lot has happened since for both hospitality and Marco, so I can’t wait to catch up and reflect what we’ve learnt. Mar...

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May 13, 2021

#106 Victoria Searl, Founder of DataHawks, on the Data-Driven Custome…

It doesn’t take a data scientist to understand the patterns of human behaviour in your business. I speak with data expert Victoria Searl to unpack exactly what you need to do to be more informed with your decisions. As Founde...

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May 6, 2021

#105 Perry Haydn Taylor, Founder of bigfish, on the Startup Mentality

“Think big, dive deep, swim fast” is the motto today’s guest lives by. Perry Haydn Taylor is the Founder of bigfish, an award winning brand, design and marketing consultancy that isn’t afraid to challenge the status quo. Work...

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May 4, 2021

BONUS EPISODE - The Story of Bizimply

In this bonus episode, we will go behind the scenes of our show partner Bizimply Michael will be talking to Founder Gerard Forde and CEO Conor Shaw of Bizimply who will share their journeys in hospitality and big tech compani...

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April 29, 2021

#104 Charlotte Purvis, Author, on the Customer Communication Formula

Currently based in North Carolina, USA, Charlotte Purvis’ career was heavily influenced by her time speaking in church at her home town in Alabama. Today, Charlotte is a highly sought after Customer Service Consultant, traine...

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April 22, 2021

#103 Amelia Rope, Founder of Hope & Patience, on Starting From Scratch

Today I delve more into the entrepreneurial journey. After connecting on LinkedIn, Amelia Rope is a kindred spirit who shares what hope and patience mean to her day-to-day. She’s the host of the podcast ‘Hope & Patience’, whe...

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April 15, 2021

#102 Chris Hartley, CEO at Global Hotel Alliance, on Disruptive Techn…

Joining us all the way from Dubai, CEO at Global Hotel Alliance Chris Hartley shares what hotel industry trends to expect. It’s a very refreshing conversation as we rethink travel. GHA is one of the world's largest alliances ...

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April 8, 2021

#101 Shawn Soole, Founder of Soole Hospitality Concepts, on Deliverin…

Fellow podcaster calling in from Canada, Shawn Soole is a serial entrepreneur and highly sought-after hospitality consultant. As Founder of Soole Hospitality Concepts, it’s his mission to make the industry better through educ...

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April 1, 2021

#100 Chip Conley, Founder of Modern Elder Academy, on People Wisdom a…

In celebration of the Hospitality Mavericks Podcast’s 100th episode, I’m excited to share with you today an interview I had with a true hero of mine – Chip Conley! He was Airbnb’s Head of Global Hospitality and Strategy for f...

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March 25, 2021

#99 Adam Smith, Founder of The Real Junk Food Project, on Food is Pow…

We live in a true paradox where we overproduce and over waste. Adam Smith is the founder and co-director of the multi-award-winning global initiative The Real Junk Food Project (TRJFP). Their mission is to revolutionise the d...

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March 18, 2021

#98 Tim Meinhardt, CEO of Atruity, on 10x Results and the OKR Methodo…

Planning is key to the success of any business. But how do you actually put a good plan in place? Today’s guest, Tim Meinhardt, is an expert on a goal-setting management system: OKRs. It stands for Objectives and Key Results....

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March 16, 2021

Special Edition Episode: Out of the Blocks LAP ONE with Peter Backman…

Peter Backman and Michael Tingsager have come together to create a series of conversations to help leaders in the food and drinks industry to get off the starting blocks as the world and the industry reopen. Michael and Peter...

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March 11, 2021

#97 Mike Bausch, Owner of Andolini's Pizzeria, on the Authentic Leader

Mike Bausch finds that there are things that still translate from Day One of his business, Andolini's Pizzeria, based in Tulsa, Oklahoma. I brought Mike on to the show to understand his approach to growing a restaurant busine...

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March 4, 2021

#96 Domini Hogg, Founder of Tried and Supplied, on Thinking In Totali…

Through supply chain technology, Domini’s business Tried and Supplied helps make local produce and sustainable procurement simple and affordable for foodservice buyers. As an expert in agroecology and building sustainable bus...

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Feb. 25, 2021

#95 Ally Gordon, Coach and Mentor, on Your Belief System

As a former guest to the show, Ally Gordon and I go way back. In today’s candid conversation, we learn more about Ally’s coaching process and how you can get unstuck by simply reframing your mind. As a coach, it’s his mission...

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Feb. 18, 2021

#94 Elvin Turner, Author of 'Be Less Zombie', on Big Ideas

Today we talk about the future. With over 25 years working in innovation, Elvin Turner joins the show to share how you can start implementing big strategy ideas that stick. Elvin Turner is an award-winning innovation expert a...

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Feb. 11, 2021

#93 Juliana Hahn, Founder of Hospitality Copywriting, on the Evolutio…

Juliana Hahn is a specialised hospitality copywriter, after having worked in hotels across the world – from the Caribbean and Paris to Jordan and Bangkok. She’s worked with leading brands like Four Seasons, Radisson Blu, Pfiz...

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Feb. 4, 2021

#92 David Abraham, Co-Founder of Outpost, on the Travel Bucket List B…

When today’s guest, David Abraham, saw the stat a few years ago that 40% of US jobs could be done remotely, Outpost was a no brainer. Set up in 2016, Outpost is a hospitality brand delivering live, work and travel services to...

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Jan. 28, 2021

#91 Pim de Morree, Co-Founder of Corporate Rebels, on Progressive Mis…

Back in January 2016, Pim de Morree and Joost Minnaar quit their corporate jobs after their workplaces were too filled with too much inertia, bureaucracy and a lack of motivation. They started the blog Corporate Rebels and ha...

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Jan. 21, 2021

#90 John Vuong, Founder of Local SEO Search, on Your SEO Strategy

Dialling in from Toronto, Canada, SEO expert John Vuong runs through what you can do to be fully discoverable by your ideal audience. As John mentions, people on Google are at the buying stage of the process – whether it’s ch...

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Jan. 14, 2021

#89 Naimesh Patel, Co-Founder of Manju's, on Back to Basics

I’ve wanted to have today’s guest on the show for a while now, and the day has finally arrived! Naimesh Patel is Co-Founder and CEO of Manju's, the family-run Indian restaurant in Brighton. Manju's is named after their 84 yea...

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Jan. 7, 2021

#88 Larry Korman, President of AKA Hotel Residences, on Being 3D

As we kick off with 2021, there’s a long road ahead of us. Larry Korman – design and travel extraordinaire – joins the show to share why he’s optimistic about the industry, and what you can do to keep innovating. AKA offers w...

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Jan. 5, 2021

Hospitality and The Infinite Game #006: Purpose and Profit

Purpose and profit. Those two simple words are really not that simple in daily practice, but both are symbiotic for any business. In this episode we explore how companies can operate on a clear alignment of the two, and how w...

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Dec. 31, 2020

#87 Deepak Ohri, CEO Lebua Hotels and Resorts, on Emotional Touch Poi…

Connecting all the way from Bangkok, Thailand, I’m joined by Deepak Ohri, CEO Lebua Hotels and Resorts. Deepak is a real truth-seeker, so I really enjoyed hearing his gems of knowledge. As he mentions in this episode, “people...

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