All Episodes
#124 Mary Sue Milliken, Co-Chef/Owner of Border Grill, on Reinventi…
Mary Sue Miliken is one of my personal heroes. With over four decades of experience working in the hospitality sector, she has created a true legacy through her sustainability, social and culinary goals. Mary is an American c...
#122 Tom Barton, co-founder of Honest Burgers, on Leading by Example
This is the first face-to-face conversation I’ve had since the pandemic, and I’m super excited to meet the co-founder of Honest Burgers, Tom Barton, in Brighton – where the business was conceived. Starting from humble beginni...
#116 Tim Foster, Head of Being Awesome at the Yummy Pub Co, on Honest…
Tim Foster joins the show to help arm you with your recruitment tactics. Tim is Head of Being Awesome at the Yummy Pub Co, which operates pubs in London and Surrey. Yummy Pub is a boutique pub company founded in …
#107 Marco Reick, Director of People & Talent at QOOT Co, on Fixing t…
It has been just over a year since Marco Reick joined the show to discuss company values during a crisis. A lot has happened since for both hospitality and Marco, so I can’t wait to catch up and reflect what …
#100 Chip Conley, Founder of Modern Elder Academy, on People Wisdom a…
In celebration of the Hospitality Mavericks Podcast’s 100th episode, I’m excited to share with you today an interview I had with a true hero of mine – Chip Conley! He was Airbnb’s Head of Global Hospitality and Strategy for f...
#91 Pim de Morree, Co-Founder of Corporate Rebels, on Progressive Mis…
Back in January 2016, Pim de Morree and Joost Minnaar quit their corporate jobs after their workplaces were too filled with too much inertia, bureaucracy and a lack of motivation. They started the blog Corporate Rebels and ha...
#89 Naimesh Patel, Co-Founder of Manju's, on Back to Basics
I’ve wanted to have today’s guest on the show for a while now, and the day has finally arrived! Naimesh Patel is Co-Founder and CEO of Manju's, the family-run Indian restaurant in Brighton. Manju's is named after their 84 yea...
#87 Deepak Ohri, CEO Lebua Hotels and Resorts, on Emotional Touch Poi…
Connecting all the way from Bangkok, Thailand, I’m joined by Deepak Ohri, CEO Lebua Hotels and Resorts. Deepak is a real truth-seeker, so I really enjoyed hearing his gems of knowledge. As he mentions in this episode, “people...
#56 Heartfelt Hospitality with Neena Jivraj Stevenson, Chief Cultura…
In this episode, the guest is Neena Jivraj Stevenson Chief Cultural Officer of Point A Hotels, which is more than just a hotel with rooms - it’s a place where everyone receives heartfelt hospitality, no matter their budget. T...
#49 Company values in times of crisis with Marco Reick, Director MR C…
In this episode, Michael talks with HR Executive Marco Reick on the Podcast. He has a wealth of leadership experience from brands like The Restaurant Group, Bill’s, Leon and Black Sheep Coffee. He now running his own consulta...
#48 Greatness by putting people first with Carlene Jackson, Chief Ex…
Carlene Jackson, CEO Cloud9 Insight, an award-winning business change consultancy, helping SMEs grow profitability through the use of Microsoft cloud technologies. In this episode Michael sat down with Carlene to discuss the ...
#40 Organisational and Individual Happiness with Lars Kure Juul, HR …
Lars Kure Juul is an i nternational leadership and HR advisor, trainer, author and keynote speaker. Lars has written the international bestseller organisational happiness and is the coordinator of the engagement tool motivati...
# 35: It's All About The Team With Marta Pogroszewska, Managing Direc…
Marta Pogroszewska is the Managing Director of Gail's, a 50+ unit bakery chain. Prior to Gail’s, Marta worked at Pret A Manger for over 12 years in roles ranging from General Manager to Director of Operations in the US. In …
#29: Enriching Lives With Mowgli's Nisha Katona, Founder of Mowgli St…
Curry evangelist Nisha Katona, Founder & MD of Mowgli Street Food shares her inspirational journey and approach to building and leading her fast-growing restaurant chain. After working as a child protection barrister for 20 y...
#23: The Bill's Story With Bill Collison, Founder of Bill's Restauran…
We are joined by Bill Collison, Founder of Bill's Restaurants to discuss his amazing journey of building the 80 unit restaurant chain. In this episode, Bill explains the importance of seeing restaurant operations as a chance ...