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Episodes (14)
Videos (9)
Blog Posts (3)
Pages (1)
Episodes
#128 Jonathan Reed, MD at Paddy & Scott’s, on Giving Freedom to Operate
Oct. 14, 2021
Paddy & Scott’s is a true maverick coffee business. They cut out the middle-men and conglomerates; shortening the distance between coffee grower and coffee drinker. In 2016 they took on their very own coffee farm in Meru, Ken...
#105 Perry Haydn Taylor, Founder of bigfish, on the Startup Mentality
May 6, 2021
“Think big, dive deep, swim fast” is the motto today’s guest lives by. Perry Haydn Taylor is the Founder of bigfish, an award winning brand, design and marketing consultancy that isn’t afraid to challenge the status quo. Work...
#106 Victoria Searl, Founder of DataHawks, on the Data-Driven Customer Journey
May 13, 2021
It doesn’t take a data scientist to understand the patterns of human behaviour in your business. I speak with data expert Victoria Searl to unpack exactly what you need to do to be more informed with your decisions. As Founde...
#156 Roland Horne, Founder and CEO at WatchHouse, on the Introspective Leader
April 28, 2022
Roland Horne’s approach to the pursuit of mastery is fascinating. He entered hospitality because he was a disgruntled customer. Fast forward to today, he is the founder and CEO of the Central London specialty coffee chain Wat...
#286 Paulo De Tarso - Restaurateur, Founder and TedTalk Speaker - The Art and Soul of Hospitality
Nov. 21, 2024
In this episode, Michael engages in a riveting conversation with restaurateur and TED Talk speaker Paulo De Tarso. Known for transforming spaces into iconic dining destinations, Paulo elucidates the essence of genuine hospita...
#29: Enriching Lives With Mowgli's Nisha Katona, Founder of Mowgli Street Food
July 2, 2019
Curry evangelist Nisha Katona, Founder & MD of Mowgli Street Food shares her inspirational journey and approach to building and leading her fast-growing restaurant chain. After working as a child protection barrister for 20 y...
#310 Ellie Ledden Chef Educator at Prept - Empowering Future Generations Through Food Education
Nov. 6, 2025
In this episode, Michael is joined by Ellie from the Prep Foundation to discuss how the foundation educates young people about nutrition and cooking, especially with the decline in food tech education due to reduced school fu...
#62 Leading with radical acceptance with Dr Vikki Barnes, Clinical psychologist and Founder of Positive Wellbeing
July 10, 2020
Following months of being on “soldier mode”, we’ve all experienced overwhelm during the Covid-19 crisis. Now more than ever we need to be taking care of ourselves. Michael catches up with clinical psychologist Dr Vikki Barnes...
#78 Robin Sheppard, President of Bespoke Hotels, on Scaling Locally
Oct. 29, 2020
Having been in the hospitality industry for 50 years, today’s guest has seen how the industry can scale. Robin Sheppard launched Bespoke Hotels with Haydn Fentum in 2000, and the group now manages over 9,500 hotel rooms, 8,00...
#79 Shawn Walchef, Cali BBQ Media Founder, on the craft of digital storytelling
Nov. 5, 2020
Calling in from San Diego, Shawn Walchef is a true maverick when it comes to scaling a restaurant digitally. Since the pandemic, his restaurant Cali Comfort BBQ has been three times more profitable than ever. Within 12 years,...
#84 Jeremiah Tower, the Father of American Cuisine, on the Creative Force
Dec. 9, 2020
Today’s guest Jeremiah Tower needs little introduction. He’s an American celebrity chef who, along with Alice Waters and Wolfgang Puck, has been credited with pioneering the culinary style known as California cuisine. His car...
#88 Larry Korman, President of AKA Hotel Residences, on Being 3D
Jan. 7, 2021
As we kick off with 2021, there’s a long road ahead of us. Larry Korman – design and travel extraordinaire – joins the show to share why he’s optimistic about the industry, and what you can do to keep innovating. AKA offers w...
#96 Domini Hogg, Founder of Tried and Supplied, on Thinking In Totality
March 4, 2021
Through supply chain technology, Domini’s business Tried and Supplied helps make local produce and sustainable procurement simple and affordable for foodservice buyers. As an expert in agroecology and building sustainable bus...
Hospitality and The Infinite Game #004: No Planet B
Dec. 22, 2020
We all know the climate crisis is a real problem. So what can the hospitality sector actually do? It’s a big challenge to tackle, and we certainly don’t have all the answers. We uncover our learnings from ‘No Planet B’ by Mik...
Videos
#105 Perry Haydn Taylor, Founder of bigfish, on the Startup Mentality
May 6, 2021
“Think big, dive deep, swim fast” is the motto today’s guest lives by. Perry Haydn Taylor is the Founder of bigfish, an award winning brand, design and marketing consultancy that isn’t afraid to challenge the status quo. Working with the likes of Si…
#106 Victoria Searl, Founder of DataHawks, on the Data-Driven Customer Journey
May 13, 2021
It doesn’t take a data scientist to understand the patterns of human behaviour in your business. I speak with data expert Victoria Searl to unpack exactly what you need to do to be more informed with your decisions. As Founder of DataHawks, her digi…
#128 Jonathan Reed, MD at Paddy & Scott’s, on Giving Freedom to Operate
Oct. 14, 2021
Paddy & Scott’s is a true maverick coffee business. They cut out the middle-men and conglomerates; shortening the distance between coffee grower and coffee drinker. In 2016 they took on their very own coffee farm in Meru, Kenya, working directly wit…
#286 Paulo De Tarso - Restaurateur, Founder and TedTalk Speaker - The Art and Soul of Hospitality
Nov. 21, 2024
In this episode, Michael engages in a riveting conversation with restaurateur and TED Talk speaker Paulo De Tarso. Known for transforming spaces into iconic dining destinations, Paulo elucidates the essence of genuine hospitality, emphasizing the im…
#78 Robin Sheppard, President of Bespoke Hotels, on Scaling Locally
Oct. 29, 2020
Having been in the hospitality industry for 50 years, today’s guest has seen how the industry can scale. Robin Sheppard launched Bespoke Hotels with Haydn Fentum in 2000, and the group now manages over 9,500 hotel rooms, 8,000 employees and £815 mil…
#79 Shawn Walchef, Cali BBQ Media Founder, on the craft of digital storytelling
Nov. 5, 2020
Calling in from San Diego, Shawn Walchef is a true maverick when it comes to scaling a restaurant digitally. Since the pandemic, his restaurant Cali Comfort BBQ has been three times more profitable than ever. Within 12 years, it’s gone from $300,000…
#84 Jeremiah Tower, the Father of American Cuisine, on the Creative Force
Dec. 10, 2020
Today’s guest Jeremiah Tower needs little introduction. He’s an American celebrity chef who, along with Alice Waters and Wolfgang Puck, has been credited with pioneering the culinary style known as California cuisine.
His career began at Chez Pani…
#88 Larry Korman, President of AKA Hotel Residences, on Being 3D
Jan. 11, 2021
As we kick off with 2021, there’s a long road ahead of us. Larry Korman – design and travel extraordinaire – joins the show to share why he’s optimistic about industry, and what you can do to keep innovating.
AKA offers weekly and monthly stays in…
#96 Domini Hogg, Founder of Tried and Supplied, on Thinking In Totality
March 4, 2021
Through supply chain technology, Domini’s business Tried and Supplied helps make local produce and sustainable procurement simple and affordable for food service buyers. As an expert in agroecology and building sustainable businesses, I had to invit…
Blog Posts
2018 predictions — the perfect storm is here!
May 23, 2018
2018 is here: a blank sheet and a whole year of new possibilities, new challenges and new goals for leaders and entrepreneurs in the hospitality industry. Think of 2017 as a season of your favourite Netflix series. At this point in time, the final…
3 Things to Look For in a Consultancy When Growing Your Restaurant Business
March 11, 2019
You made it. Your dream restaurant is now open. It’s a success and you are well and truly in business.
All being well, fast forward half a year or so and you’re seeing regular queues out the door, a growing group of local customers an…
Digital Training Platforms: Reducing Your 90-day Employee Turnover
July 4, 2019
Who would’ve foreseen that working in the food business would involve this much recruitment…
Whether it’s a peopling-up for a new site or just reacting to hospitality’s high churn of people, just ask a hospitality and res…
Pages
#128 Jonathan Reed, MD at Paddy & Scott’s, on Giving Freedom to Operate
Oct. 14, 2021
Paddy & Scott’s is a true maverick coffee business. They cut out the middle-men and conglomerates; shortening the distance between coffee grower and coffee drinker. In 2016 they took on their very own coffee farm in Meru, Ken...
#105 Perry Haydn Taylor, Founder of bigfish, on the Startup Mentality
May 6, 2021
“Think big, dive deep, swim fast” is the motto today’s guest lives by. Perry Haydn Taylor is the Founder of bigfish, an award winning brand, design and marketing consultancy that isn’t afraid to challenge the status quo. Work...
#106 Victoria Searl, Founder of DataHawks, on the Data-Driven Customer Journey
May 13, 2021
It doesn’t take a data scientist to understand the patterns of human behaviour in your business. I speak with data expert Victoria Searl to unpack exactly what you need to do to be more informed with your decisions. As Founde...
#156 Roland Horne, Founder and CEO at WatchHouse, on the Introspective Leader
April 28, 2022
Roland Horne’s approach to the pursuit of mastery is fascinating. He entered hospitality because he was a disgruntled customer. Fast forward to today, he is the founder and CEO of the Central London specialty coffee chain Wat...
#286 Paulo De Tarso - Restaurateur, Founder and TedTalk Speaker - The Art and Soul of Hospitality
Nov. 21, 2024
In this episode, Michael engages in a riveting conversation with restaurateur and TED Talk speaker Paulo De Tarso. Known for transforming spaces into iconic dining destinations, Paulo elucidates the essence of genuine hospita...
#29: Enriching Lives With Mowgli's Nisha Katona, Founder of Mowgli Street Food
July 2, 2019
Curry evangelist Nisha Katona, Founder & MD of Mowgli Street Food shares her inspirational journey and approach to building and leading her fast-growing restaurant chain. After working as a child protection barrister for 20 y...
#310 Ellie Ledden Chef Educator at Prept - Empowering Future Generations Through Food Education
Nov. 6, 2025
In this episode, Michael is joined by Ellie from the Prep Foundation to discuss how the foundation educates young people about nutrition and cooking, especially with the decline in food tech education due to reduced school fu...
#62 Leading with radical acceptance with Dr Vikki Barnes, Clinical psychologist and Founder of Positive Wellbeing
July 10, 2020
Following months of being on “soldier mode”, we’ve all experienced overwhelm during the Covid-19 crisis. Now more than ever we need to be taking care of ourselves. Michael catches up with clinical psychologist Dr Vikki Barnes...
#78 Robin Sheppard, President of Bespoke Hotels, on Scaling Locally
Oct. 29, 2020
Having been in the hospitality industry for 50 years, today’s guest has seen how the industry can scale. Robin Sheppard launched Bespoke Hotels with Haydn Fentum in 2000, and the group now manages over 9,500 hotel rooms, 8,00...
#79 Shawn Walchef, Cali BBQ Media Founder, on the craft of digital storytelling
Nov. 5, 2020
Calling in from San Diego, Shawn Walchef is a true maverick when it comes to scaling a restaurant digitally. Since the pandemic, his restaurant Cali Comfort BBQ has been three times more profitable than ever. Within 12 years,...
#84 Jeremiah Tower, the Father of American Cuisine, on the Creative Force
Dec. 9, 2020
Today’s guest Jeremiah Tower needs little introduction. He’s an American celebrity chef who, along with Alice Waters and Wolfgang Puck, has been credited with pioneering the culinary style known as California cuisine. His car...
#88 Larry Korman, President of AKA Hotel Residences, on Being 3D
Jan. 7, 2021
As we kick off with 2021, there’s a long road ahead of us. Larry Korman – design and travel extraordinaire – joins the show to share why he’s optimistic about the industry, and what you can do to keep innovating. AKA offers w...
#96 Domini Hogg, Founder of Tried and Supplied, on Thinking In Totality
March 4, 2021
Through supply chain technology, Domini’s business Tried and Supplied helps make local produce and sustainable procurement simple and affordable for foodservice buyers. As an expert in agroecology and building sustainable bus...
Hospitality and The Infinite Game #004: No Planet B
Dec. 22, 2020
We all know the climate crisis is a real problem. So what can the hospitality sector actually do? It’s a big challenge to tackle, and we certainly don’t have all the answers. We uncover our learnings from ‘No Planet B’ by Mik...
#105 Perry Haydn Taylor, Founder of bigfish, on the Startup Mentality
May 6, 2021
“Think big, dive deep, swim fast” is the motto today’s guest lives by. Perry Haydn Taylor is the Founder of bigfish, an award winning brand, design and marketing consultancy that isn’t afraid to challenge the status quo. Working with the likes of Si…
#106 Victoria Searl, Founder of DataHawks, on the Data-Driven Customer Journey
May 13, 2021
It doesn’t take a data scientist to understand the patterns of human behaviour in your business. I speak with data expert Victoria Searl to unpack exactly what you need to do to be more informed with your decisions. As Founder of DataHawks, her digi…
#128 Jonathan Reed, MD at Paddy & Scott’s, on Giving Freedom to Operate
Oct. 14, 2021
Paddy & Scott’s is a true maverick coffee business. They cut out the middle-men and conglomerates; shortening the distance between coffee grower and coffee drinker. In 2016 they took on their very own coffee farm in Meru, Kenya, working directly wit…
#286 Paulo De Tarso - Restaurateur, Founder and TedTalk Speaker - The Art and Soul of Hospitality
Nov. 21, 2024
In this episode, Michael engages in a riveting conversation with restaurateur and TED Talk speaker Paulo De Tarso. Known for transforming spaces into iconic dining destinations, Paulo elucidates the essence of genuine hospitality, emphasizing the im…
#78 Robin Sheppard, President of Bespoke Hotels, on Scaling Locally
Oct. 29, 2020
Having been in the hospitality industry for 50 years, today’s guest has seen how the industry can scale. Robin Sheppard launched Bespoke Hotels with Haydn Fentum in 2000, and the group now manages over 9,500 hotel rooms, 8,000 employees and £815 mil…
#79 Shawn Walchef, Cali BBQ Media Founder, on the craft of digital storytelling
Nov. 5, 2020
Calling in from San Diego, Shawn Walchef is a true maverick when it comes to scaling a restaurant digitally. Since the pandemic, his restaurant Cali Comfort BBQ has been three times more profitable than ever. Within 12 years, it’s gone from $300,000…
#84 Jeremiah Tower, the Father of American Cuisine, on the Creative Force
Dec. 10, 2020
Today’s guest Jeremiah Tower needs little introduction. He’s an American celebrity chef who, along with Alice Waters and Wolfgang Puck, has been credited with pioneering the culinary style known as California cuisine.
His career began at Chez Pani…
#88 Larry Korman, President of AKA Hotel Residences, on Being 3D
Jan. 11, 2021
As we kick off with 2021, there’s a long road ahead of us. Larry Korman – design and travel extraordinaire – joins the show to share why he’s optimistic about industry, and what you can do to keep innovating.
AKA offers weekly and monthly stays in…
#96 Domini Hogg, Founder of Tried and Supplied, on Thinking In Totality
March 4, 2021
Through supply chain technology, Domini’s business Tried and Supplied helps make local produce and sustainable procurement simple and affordable for food service buyers. As an expert in agroecology and building sustainable businesses, I had to invit…
Blog Posts
2018 predictions — the perfect storm is here!
May 23, 2018
2018 is here: a blank sheet and a whole year of new possibilities, new challenges and new goals for leaders and entrepreneurs in the hospitality industry. Think of 2017 as a season of your favourite Netflix series. At this point in time, the final…
3 Things to Look For in a Consultancy When Growing Your Restaurant Business
March 11, 2019
You made it. Your dream restaurant is now open. It’s a success and you are well and truly in business.
All being well, fast forward half a year or so and you’re seeing regular queues out the door, a growing group of local customers an…
Digital Training Platforms: Reducing Your 90-day Employee Turnover
July 4, 2019
Who would’ve foreseen that working in the food business would involve this much recruitment…
Whether it’s a peopling-up for a new site or just reacting to hospitality’s high churn of people, just ask a hospitality and res…
Pages
2018 predictions — the perfect storm is here!
May 23, 2018
2018 is here: a blank sheet and a whole year of new possibilities, new challenges and new goals for leaders and entrepreneurs in the hospitality industry. Think of 2017 as a season of your favourite Netflix series. At this point in time, the final…
3 Things to Look For in a Consultancy When Growing Your Restaurant Business
March 11, 2019
You made it. Your dream restaurant is now open. It’s a success and you are well and truly in business.
All being well, fast forward half a year or so and you’re seeing regular queues out the door, a growing group of local customers an…
Digital Training Platforms: Reducing Your 90-day Employee Turnover
July 4, 2019
Who would’ve foreseen that working in the food business would involve this much recruitment…
Whether it’s a peopling-up for a new site or just reacting to hospitality’s high churn of people, just ask a hospitality and res…
