In today's episode, we talk with Kat Parsons, Head of Diversity, Inclusion and Belonging at ISS Facility Services UK and Ireland. Kat makes waves in her workplace by ensuring that each employee feels represented, heard and cared for. We cover initiatives and programs that she's implemented in ISS, advice she…
In today’s episode, we welcome guest Patrick McDermott, founder of DigiTally, a business that helps retail and hospitality businesses reduce waste and increase margins through digital stock-taking services. Patrick believes that the food waste problem in the developed parts of the world is a serious issue and that it is…
In this episode, we are joined by Ashley Godfrey, a hospitality industry expert. After working at Westgate Resorts for six years, she achieved her goal of becoming the director of the recreation department. She then went on to work at Disney World as a management intern, where she quickly climbed…
As a plant-based food advocate, Chantelle Nicholson grew up in New Zealand surrounded by seasonal produce and her love for plants. She is a multi-award winning chef, owner of Apricity Restaurant (Michelin Green Star 2023) in Mayfair, former chef-owner of now-closed and much-loved Covent Garden restaurant Tredwells (the recipient of…
HUNGRY is disrupting the $100 billion business food and events industry with a food-tech marketplace and logistics platform. It provides food and engagement solutions for businesses, powered by top local chefs and entrepreneurs. Today we’re joined by the CEO, Jeff Grass, to learn more about corporate catering in the 21s…
Dan Hudson is the CEO and Founder of GiGL, the anti-CV tech startup making recruitment less boring. Featured in the Startups100 list of top startups of 2023, they are re-shaping the recruitment market with their video-based recruitment platform by delivering a fast, efficient, friendly and fun process for everyone. In…
If you want to improve your profits in your restaurant, Pilar is your go-to expert. She is the Founder of Pendulo, which supports independent restaurants, pubs and cafes to be more profitable with our software, consultancy and tailor-made solutions. In this interview, we explore why so many businesses operate on…
Hotel owner and author of the book ‘A Bridge Not Too Far’, Deepak Ori, joins the show for the second time. He is the CEO and Chief Happiness Officer at lebua Hotels & Resorts, Bangkok-based luxury hotels and restaurants company with locations in Thailand, India, and New Zealand. We reflect…
Today I’m joined by a fellow Dane – Rie Kattrup Lorentzen. She is currently the UK Head of Food at Ole & Steen, and has previously worked for some amazing brands like Wagamama, Whitebread and Bills Restaurants. It’s fascinating to learn about her incredible journey as a chef and working…
Matt Tebbit is spearheading the University of Reading’s emphasis on human and planetary health by using the Menus of Change guiding principles and by supporting cross-institutional collaborations for both learning and research. He is currently the university’s Head of Bars and Dining. We delve into the university's approach to food…
Polly Robinson is a coach who specialises in leadership coaching for hospitality businesses. She joins the show to share her story and explain how she works with clients, including running leadership development workshops and participating in a government-funded program. Find out about the impact of leadership coaching for business growth,…
Today we get an insight into what can be achieved when a business is used as a force for good and makes significant changes in their food supply chain – through cage-free eggs. We are joined by expert two guests: Yulia Bolotina, the Global Head of ESG at Gategroup –…
Time is a concept many of us are obsessed with, but it’s totally subjective. Jacob Dahl joins me to unpack the nature and experience of time for a better life. He was, until recently, a Senior Partner at McKinsey & Company, after spending 26 years at the global consulting firm.…
Today we explore the role of food in performance, both physical and mental. We are joined by Eleanor Rees, a nutritionist whose goal is to help everyone improve their overall health and lifestyle. Her areas of expertise include assisting with weight loss, helping with muscle gain or guiding those transitioning…
Based in Staffordshire, Parogon pub group is a privately owned, independent company started in 2007 and led by 5 local friends with a wealth of industry and business knowledge. It’s their mission to provide fabulous restaurants for local and surrounding communities to visit, enjoy and receive excellent customer service. We…
The Irish start-up rezexe helps operators who want full capacity by reducing the number of no-shows. Through their technology and data, they can enable trade in places on reservation and on waiting lists. It saves restaurants lost revenue and a lot of frustration. Ross joins the show to talk about…
Today we explore actionable business intelligence and forecasting for restaurants. We are joined by Christian Mouysset, Co-Founder of Tenzo, who is currently revolutionizing restaurant operations. The restaurant management and sales forecasting app works with leading brands such as The Breakfast Club, Pizza Pilgrims, and Nando’s. In this episode we discuss…
Stoicism, the ancient Greek school of philosophy, resonates today more than ever. It maintains that your thoughts and beliefs create the world you inhabit, not external circumstances, so you need to take responsibility for your mind. Find out in this episode how this can be applied directly to hospitality. We…
Welcome to the 200th episode of the Hospitality Mavericks podcast! Today’s episode is a timely conversation, as we are joined by Kate Nicholls, CEO at UKHospitality, a trade group that represents the UK hospitality and tourism industry. With all the big issues that we’re facing – debt, energy, inflation, and…
There is a massive business case and social responsibility to ensure that your digital presence is accessible for all. Denise Pane joins the show to run through what you can do to help 25% of the worldwide population who require better digital accessibility – from ADHD, trembling hand, epilepsy, and…
Today we’re joined by the first ever guests of Hospitality Mavericks – Ed Brown and Griff Holland, Founders of Zedible. There was a lot to catch up on since I interviewed them in 2018, and it was fascinating to learn more about their platform Zedible, which helps food and hospitality…
Ludovica De Pieri is a Public Health Nutritionist and the Founder of Reveal My Food. Her speciality is in Behaviour Change applied to food allergies management and weight loss intervention in the adult population. With Reveal My Food, it’s Ludovica’s mission to measure the impact that the hospitality sector can…
The hospitality industry is in a state of reinvention. Today we unpack how with Co-Founder and Managing Director Corbonate, Candace MacDonald. The brand communications and creative services agency specialises in food, beverage and hospitality, and for the last 15 years, have been producing free trend reports for the industry, which…
Gavin Rothwell is a food retail analyst who specialises in the food-to-go market. He supports businesses in creating better food experiences and has a passion for traveling the world to see the different food and retail aspects of different countries. Gavin joins the show to talk about the food-to-go market…