Matt Grech-Smith is the Co-founder and CEO at the institute of competitive socialising and the well known-brand 'Swingers', a crazy golf experience combined with cocktails and street food based in London and soon to be in New York City. In this episode Michael sat down with Matt Grech-Smith to talk…
Not1Bean is a coffee company that only supply coffee which has been roasted and packaged within the communities that grew them to ensure that coffee farming communities are well equipped to mitigate the ever increasing danger climate change poses to their way of life. This revenue is often the difference…
Loui Blake, is an award-winning marketer and entrepreneur. He is the founder of the UK's largest plant-based restaurant Erpingham House, and Central London restaurant brand Kalifornia Kitchen, who's passionate about plant-based food and sustainable business. In this episode, Michael sat down with Loui to discuss entrepreneurship, the power of plant-based…
David Kelly, general manager at Deputy, an information technology company which provides cloud-based workforce management and scheduling platform designed to help companies organise, track, and manage their teams. In this episode, Michael sat down with David to discuss how technology can boost productivity, employee experience, leadership, the industry and how…
Lars Kure Juul is an international leadership and HR advisor, trainer, author and keynote speaker. Lars has written the international bestseller organisational happiness and is the coordinator of the engagement tool motivational landscape. In this episode, Michael sat down with Lars to discuss leadership, organisational and individual happiness, and how…
Mark Pitcher is the Founder of Smash The Box, a personal development business with coaching and mentoring at its heart. Smash the Box is dedicated to anyone who is seeking to improve any aspect of their life. In particular it is dedicated to helping people find and achieve fulfilment, whether…
Harsha Chanrai is the CEO of SAIRA Hospitality, a non-profit enterprise that creates viable partnerships between communities and luxury hotels by empowering locals and providing hotels with a committed workforce. In this episode, Michael sat down with Harsha to discuss leadership, the power of giving back and how you can…
The Boy Bailey Speaks AKA Kieron Bailey is a restaurant and hospitality consultant and the co-founder of Experience 101, a company who bring together great leaders, brands, technology and trends leading the way for making the industry better. In this episode, Michael sat down with Kieron to talk about leadership,…
Simon Blackbourne is the Commercial Director of Tahola, a company who help hospitality and restaurant businesses understand and structuring their data better, so they can make better business decisions based on facts instead of the gut. In this episode, Michael sat down with Simon to talk about data, leadership, the…
Marta Pogroszewska is the Managing Director of Gail's, a 50+ unit bakery chain. Prior to Gail’s, Marta worked at Pret A Manger for over 12 years in roles ranging from General Manager to Director of Operations in the US. In this episode, we sat down with Marta to talk the…
Samantha Clarke is a happiness consultant, author and founder of the Growth & Happiness School. Specialising in workplace happiness and wellbeing, Samantha discusses what makes people fall in love with their job, how leaders can promote wellbeing, whether HR is dead, her comprehensive project with Dishoom, the exciting release of…
We are joined by the insights guru Peter Backman. Peter has served the food and drinks industry as a trusted advisor and consultant for over three decades on an international basis. In this episode, we discuss the current state of the food and drink market, restaurants' obligation to serve more…
Barry Shuster, Founding Editor and investment partner of RestaurantOwner.com, joins us to share his expert industry knowledge with from a US perspective. RestaurantOwner.com is an online and print media company serving restaurant entrepreneurs, providing resources for opening and operating successful restaurant businesses. In this episode, Barry touches on the delivery…
Dr John Mervyn-Smith, Director of The GC Index joins us to discuss how the GC Index is helping to liberate individuals, teams and organisations to make a positive impact in their world. From recognising, nurturing and developing talent to identifying the missing links within an organisational function, Dr John provides…
David Chenery joins us to discuss all things hospitality and the pursuit of excellent restaurant design. David is the Founder & Director of Object Space Place (OSP), an interior architecture and design company specialising in the hospitality industry. In this episode, David shares where his passion for hospitality design came…
Curry evangelist Nisha Katona, Founder & MD of Mowgli Street Food shares her inspirational journey and approach to building and leading her fast-growing restaurant chain. After working as a child protection barrister for 20 years, Nisha pivoted into the hospitality industry with the sole purpose of enriching the lives in…
COO of Harbour Lights, Benjamin Heath shares his experience of operating within the unusual commercial environment on the Isle of Man. From recruitment and staffing challenges to only having access to one supplier for fresh foods, Ben highlights the importance of being agile, keeping a close eye on the numbers…
Alexander Shashou, Co-Founder and President of ALICE joins us to share his journey of building the industry-leading hotel operations platform. With the hotel industry being offline for many years, Alex explains how the delivery of great hospitality has shifted and what your hotel or hospitality business should do about it.…
Brighton power couple Alun & Dawn Sperring discuss The Chilli Pickle’s amazing journey and thoughts on the evolving hospitality industry. The Chilli Pickle first opened their doors to the city of Brighton in 2008 and since then they have won multiple awards, opened a second site in Guilford and established…
Nick Popovici, Co Founder and CEO of restaurant and software company Vita Mojo joins us to discuss the inevitability of restaurant businesses becoming tech led. From the digital opportunities that provide consumers with transparency, control and personalisation to how software can empower employees to make better decisions and engage in…
Peter Avis, customer service and hospitality expert joins us to share his journey, knowledge and advice to anyone looking to excel in a leadership or management position within hospitality. Peter has won multiple Restaurant Manager of the Year awards, the Sir Richard Branson Special Award for services to the community…
We are joined by Bill Collison, Founder of Bill's Restaurants to discuss his amazing journey of building the 80 unit restaurant chain. In this episode, Bill explains the importance of seeing restaurant operations as a chance to 'put on a show', the evolution of his business, his thoughts on the…
Adam Knight, Founder of Proven Principles joins us to discuss the many changes that we are seeing in the hotel industry and the broader hospitality sector. Adam founded Proven Principles in 2018 and has been consulting and coaching hotels, restaurants and vacation rental owners using the best practices he has…
