In this episode, industry veterans Steve Holmes, and Joel Robinson discuss the rapid evolution in the hospitality sector brought about by technology and the pandemic. They explore how traditional methods no longer suffice and emphasize the need for new thinking and approaches, particularly leveraging technology. The discussion delves into the origins and solutions provided by Azzurri, highlighting the challenges of manual data entry, inefficiencies, and inaccuracies in the current system. They propose a standardized data model for hospitality as a game-changer, akin to revolutionary standards in other industries like barcodes in retail. This model aims to streamline operations, enable real-time updates, and enhance profitability. The conversation also touches on the role of AI and the potential for industry-wide collaboration to achieve these goals. The episode ends with a call to action for operators to embrace these technological solutions for greater efficiency and innovation.

Connect with Joel and Steve:

https://www.weareopenr.com/

https://www.linkedin.com/company/weareopenr/posts/?feedView=all

https://www.linkedin.com/in/steve-holmes-a5a13613/

https://www.linkedin.com/in/joel-robinson-25352237/