There’s no doubt that there’s been a huge adoption of technology for hospitality businesses this year. What’s clear is that the hardest part of digital transformation is putting in place the systems and processes first. In this episode I catch up with Mark Gausden, Vice President EMEA & JAPAC at Oracle Food and Beverage, to learn more about what you need to be strategic with your technology.
Oracle Food and Beverage is part of Oracle, a global leader in enterprise software and IT solutions. Their division breaks down the essential components of an optimised online ordering system – from online menu management to payment processing, kitchen coordination, and fulfillment for restaurants of all shapes and sizes.
With over 25 years of experience in the hospitality industry, Mark Gausden has plenty to share in this interview. Tune in as we discuss the kind of companies that were quick to adopt technology during pandemic, takeout market trends, and new hole-in-the-wall concepts.
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