Get your FREE copy of Fragile to Agile - How to Navigate the New Era of Hospitality
In this episode, our guest is Katy Moses Founder & Managing Director at KAM Media, an exciting boutique creative insight agency working with companies to understand your market and your customers.
Katy and Michael talked about the pandemic it impacts on hospitality and retail, how the new normal looks, the post coronavirus consumer, delivery, that employees and consumer well never forget - the power of doing the right thing and the need for working together. Katy also gives some solid advice at the end of the episode on how to survive and thrive in the coming period.
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy